Refund policy

Returns & Refunds

Because many Natura Blends products are herbal teas, tinctures and personal-care products, we are unable to accept returns on products that have been opened or used for health, hygiene and safety reasons.

Unopened and unused products may be eligible for return within 14 days of receiving your order. Items must be in their original condition and packaging. Please contact us before returning any product so we can provide return instructions.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Photos of the product and packaging may be requested. We will work with you to arrange a replacement or refund where appropriate.

Non-Returnable Items

Opened or used teas, tinctures, herbal preparations, skincare, body-care and other personal-use products cannot be returned unless they arrived damaged or defective.

Return Shipping

Customers are responsible for return shipping costs for eligible returns unless the item was damaged, defective, or sent in error. Original shipping charges are non-refundable.

Refunds

Once an approved return has been received and inspected, we will let you know whether the refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. We will do our best to accommodate cancellation requests, but orders that have already been processed or shipped cannot be cancelled.

For questions about a return, refund, damaged order, or cancellation, please contact Natura Blends at naturablends.naturesmagic@gmail.com